Privacy Policy

Privacy Policy – Your Bridge Person

1. Introduction

At Your Bridge Person, we are committed to protecting the privacy and security of the personal data of our clients, partners, and prospects. This policy explains how we collect, use, share, and protect your information, in compliance with the General Data Protection Regulation (GDPR).

Data Controller: Pascale RECHER Contact: pascale at yourbridgeperson dot com

2. Data Collected

Types of Data

  • Identification data: First name, last name, email address, phone number, company name, postal address.
  • Professional data: Job title, interaction history (emails, calls, meetings), LinkedIn profile (if voluntarily shared).
  • Technical data: IP address, cookies, browsing data on our website (hosted via WordPress).
  • Payment data: Billing information and transactions (managed via Stripe, PayPal, and Tiime).

Collection Methods

  • Contact or registration forms (WordPress site, Cal.com for appointment scheduling).
  • Exchanges via email, phone, or video conference.
  • Customer relationship management tools (HubSpot, Notion, Google Workspace, ActiveCampaign).
  • Transactions via Stripe and Tiime.

3. Use of Data

Purposes

  • Service delivery: Customer Success support, client needs analysis, project tracking.
  • Appointment management: Scheduling via Cal.com.
  • Communication: Sending information, reports, or relevant content (newsletters, webinar invitations).
  • Billing and payments: Processing transactions via Stripe and Tiime.
  • Continuous improvement: Analyzing client feedback to optimize our services.
  • Legal obligations: Compliance with applicable regulations (invoicing, archiving).

4. Data Sharing

Recipients

  • Service providers:
    • Google Workspace for direct emails and video calls
    • ActiveCampaign for automated emails
    • Stripe and Tiime for payment processing
    • HubSpot for customer relationship management
    • Notion for internal project organization
    • Cal.com for appointment scheduling
    • Web host (WordPress via D9 Hosting)
    • Les Tricolores for physical mail management

Transfers Outside the EU

Some of our service providers (e.g. Stripe, HubSpot) are based in the United States. We ensure that adequate safeguards are in place in accordance with the GDPR (e.g. standard contractual clauses from the European Commission).

5. Data Security

Protection Measures

  • Encryption: Data stored and transmitted securely (particularly for payments via Stripe).
  • Restricted access: Only authorized staff have access to sensitive data.
  • Regular backups: Protection against data loss or leaks.
  • Awareness: Team training on security best practices.

6. User Rights

Your GDPR Rights

  • Access: Request a copy of your personal data.
  • Rectification: Correct or update your information.
  • Erasure: Request deletion of your data (subject to legal obligations).
  • Objection: Refuse the processing of your data on legitimate grounds.
  • Portability: Retrieve your data in a structured format.
  • Withdrawal of consent: At any time, for processing based on your consent.

How to Exercise These Rights

Send your request by email to pascale at yourbridgeperson dot com, or by post to: Your Bridge Person, 41 Rue Jacquemars Giélée, 59800 LILLE, France

We will respond within one month.

7. Data Retention

  • Client data: Retained for the duration of our collaboration + 3 years for follow-up and legal archiving purposes.
  • Prospecting data: Retained until withdrawal of your consent.
  • Payment data: Retained in accordance with legal obligations (7 years for invoices).

8. Cookies and Similar Technologies

Usage

  • Improving user experience: Content personalization, traffic analysis via WordPress and HubSpot.
  • Tools used: Session cookies.

Cookie Management

You can disable cookies via your browser settings or our consent banner.

9. Policy Updates

This policy may be updated to reflect changes in our practices or regulations. Updated versions will be published on our website, and you will be notified if the changes are significant.

10. Contact

For any questions or requests regarding your personal data:

Postal address: Your Bridge Person, 41 Rue Jacquemars Giélée, 59800 LILLE, France

Email: pascale at yourbridgeperson dot com

Our website address is: https://yourbridgeperson.com.

Our Business is Your Bridge Person.

SIRET 931151492
TVA FR85931151492

41 Rue Jacquemars Giélée 59800 LILLE FRANCE

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

We track number of visitors for SEO purposes, no personal data.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We don't share your data.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

We use visit numbers through Google Analytics.