When your business model is based on retention, your absolutely need to have a solid commercial strategy for what's next after this first sale.

Together, we work one day to see how cross sales, upsell and renew can help you not only increase revenue but also boost the adoption and retention, and so the Lifetime Value of your customers.


One day to make sure sales after the initial sales work for you, not against you.

From 10am to 4pm so you can unblock some work for coworkers or cofounders before and after our work. 

We talk together over lunch break, to optimise potential brainstorming and ideation.

Advice and guidance to lean on, to get momentum on your onboarding, adoption, retention, and expansion goals. 

We'll have calls and async communications. If you're in Lille or Paris, we can also have in-person sessions throughout these 6months.  

You don't know where to start to work on your retention, or you have some things in place but you're not sure what to do next. 
Maybe you're about to grow and want to see what you can do to scale.

CS process, Onboarding, SWOT...
Depending on your needs, I can conduct an audit of what impacts your  customer adoption and retention.

Take a step back to see what's holding you back, and the simple, quick actions you can take to increase your income or lighten your workload.

Quick wins to get you unstuck and moving in the right direction.